Crew Cafe - Excelso Multi Rasa (Semarang)

Join Excelso Multi Rasa as a Crew Cafe in Semarang and become part of a dynamic team dedicated to delivering exceptional customer experiences. In this role, you will play a key part in promoting our premium products, handling customer inquiries, and ensuring every customer leaves satisfied. Our cafe is located in the heart of Semarang, offering a vibrant atmosphere and a diverse menu of delicious food and beverages.

As a Crew Cafe, you will be the face of our cafe, greeting customers with a warm smile and providing them with the best service possible. You will work closely with our team to maintain a clean and inviting environment, and you will have the opportunity to develop your customer service and sales skills. We offer competitive salaries and benefits, including health insurance and opportunities for career growth.

📋 Tanggung Jawab Pekerjaan

• Greet customers with a warm smile and provide excellent customer service.
• Promote our premium products and menu items to customers.
• Handle customer inquiries and complaints professionally and efficiently.
• Maintain a clean and inviting cafe environment, including restocking products and cleaning surfaces.
• Assist with cash handling and transactions, ensuring accurate and timely payments.
• Collaborate with the team to ensure smooth operations and a positive customer experience.
• Follow health and safety guidelines to ensure a safe working environment.
• Participate in team meetings and training sessions to improve skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a customer service or retail environment.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and in a fast-paced environment.
• Basic knowledge of food and beverage products and services.
• Friendly and approachable demeanor.
• Ability to lift and carry up to 20 pounds.
• Availability to work weekends and holidays.
• High school diploma or equivalent.

🛠️ Keahlian

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